We’re here to make your shopping experience smooth and easy. Below are answers to our most common questions about shipping and coupon codes.
1. Shipping Info
✅ Can you ship to my country?
Yes! We ship accessories and parts to many regions around the world:
- Asia: Hong Kong, India, Indonesia, Japan, Lebanon, Macao, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Turkey
- Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (excluding Azores), Romania, Spain, Sweden, Switzerland, United Kingdom
- North America: Canada, Mexico, United States
Note: Some larger items may not ship to Alaska, Hawaii, Guam, or Puerto Rico due to higher costs.
- Oceania: Australia, New Zealand
💵 How much is shipping?
- $5.99 shipping fee for orders under $30
- Free shipping for orders over $30
📦 When will my order ship?
- Orders placed Monday–Fridayusually ship within 48 hours of payment.
- Orders placed on weekendsship within 72 hours.
⏱️ How long will delivery take?
- In-country stock: 3–5 business days
- Shipped from China: 8–15 business days
Important Reminders:
- Not sure where your item ships from? Email us at support@batrazzi.com.
- Delivery times may vary due to couriers and customs. We’ll help track delayed shipments, but exact dates aren’t guaranteed.
2. Coupon Code Rules
Want to use a coupon? Great! Just keep these in mind:
- Coupons apply to most items but notto already discounted products or shipping costs.
- Coupons have no cash value.
- Be sure to use them before they expire.
- One coupon per order—they can't be combined with other promos.
- Each coupon is valid for one-time use per customer.