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ReturnsNot completely satisfied? We accept returns within 30 days on new, unused items. This includes defective products, DOA units, and any shipping-related issues such as damage, missing parts, or lost parcels.
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ReplacementsIf your product develops an issue within 30 days of use or assembly, you may still qualify for a replacement — depending on the nature of the issue and usage condition.
Always contact us first at
support@batrazzi.com before sending anything back. We'll confirm the correct return address and help you avoid delays, lost parcels, or return complications.
👉🏻 Learn more about the
Return Policy
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